Terms & Conditions

TERMS & CONDITIONS

General Terms

Of City Cocoon,

Owned by the company Active Protect Cosmetics OOD.

Represented by the websites: www.cityCocooncosmetics.com

Company data: Active Protect Cosmetics OOD., ID# 204658348

Registered address: Bulgaria, Sofia 1421, 6 Sveti Sedmichislenici Str., apt.2.

Mailing address: Bulgaria, Sofia 1421, 6 Sveti Sedmichislenici Str., apt.2;

info@citycocooncosmetics.com

  • This document contains the General terms and conditions under which Active Protect Cosmetics OOD. provides services to its Clients through the online store.
  • After clicking the “Place order” button, the Client agrees to purchase the goods contained in their “Shopping cart”. This action is legally binding. The Client receives an rder confirmation, upon which the contract is considered signed.
  • The services offered by Active Protect Cosmetics OOD. are addressed only to adult clients over 18 years.
  • The contractual language in the English version of the sites of Active Protect Cosmetics OOD. is English. All prices and payments in the English version subject to these General terms and conditions are in euro (EUR) and include VAT.
  • Active Protect Cosmetics OOD. reserves the right to change the General terms and conditions for use of the online store.
  • Active Protect Cosmetics OOD. does not take responsibility for any failure to carry out its obligations set out in these General terms and conditions in cases of force majeure events that the company has not foreseen or has been required to foresee – including accidental events, problems in the global Internet network and the provision of services beyond the control Active Protect Cosmetics OOD.
  • Any matters that are not settled in these General terms and conditions will be governed by and construed according to the law of the Republic of Bulgaria.

Privacy

  1. Active Protect Cosmetics OOD. guarantees the confidentiality of the information and personal data provided by the Clients. Subject to applicable laws and these General terms and conditions.
  2. Active Protect Cosmetics OOD. does not require from Clients confidential information like bank account numbers, bank card details or personal passwords.
  3. The Client assumes full responsibility for the protection of the username and password and for all actions performed by him/her or by a third party using your username and password. The Client is obliged to inform the team of Active Protect Cosmetics OOD. immediately in case of unauthorized access by using his username and password, and whenever there is a risk of such use.
  4. Active Protect Cosmetics OOD. is entitled to send to its Clients promotional messages in the form of a newsletter to a registered email address in order to inform them about possible changes, new products and promotions only on condition that the client has given consent.
  5. Active Protect Cosmetics OOD. takes measures for protection of the Clients’ personal data in accordance with the Personal Data Protection Law (https://www.cpdp.bg/?p=element&aid=373).
  6. At any time Active Protect Cosmetics OOD. reserves the right to request from the Client to legitimize and verify the accuracy of all personal data as well as any of the data provided during the registration process.

Contents

  1. The items that are placed on the site of the online store City Cocoon does not constitute a legally binding offer. They are a demonstrative online catalog describing the range of products offered.
  2. Copying of any of the texts from the pages of City Cocoon and publishing them on other sites without the written consent of Active Protect Cosmetics OOD. is forbidden.
  3. It is allowed to quote texts from the pages of City Cocoon by placing the following text: “Source: City Cocoon” and a link to http://www.cityCocooncosmetica.com
  4. Active Protect Cosmetics OOD. reserves the right to change prices for available items without prior notification of its Clients.

Technical Steps For An Online Contract Of Sale

  1. The Clients use the interface of the websites owned by Active Protect Cosmetics OOD. in order to enter into a contract of sale for the products offered on the websites of portal City Cocoon shop.
  2. The contract is entered in English.
  3. The contract of sale between Active Protect Cosmetics OOD. and the Client is represented by the General terms and conditions that can be accessed at www.cityCocooncosmetics.com.
  4. The party of the contract of sale with Active Protect Cosmetics OOD. is the Client as stated in the data provided when the purchase of products or the registration of a Client’s account on the website is made. In order to avoid any doubt, this is the data entered when an account is created or a purchase is made on website owned by Active Protect Cosmetics OOD.
  5. This contract of sales is deemed as concluded from the moment of the Client’s completion of registration or purchase of products request via City Cocoon shop website.
  6. Active Protect Cosmetics OOD. delivers the products to the delivery address provided by the Clients and is not responsible in any case of provision of wrong or misleading information by the Client.

Other Terms

  1. Under this contract of sale, Active Protect Cosmetics OOD. is obliged to deliver and transfer the ownership of all products purchased by the Client through City Cocoon website.
  2. The Clients remunerate Active Protect Cosmetics OOD. for all the products delivered under the current General terms and conditions of the website of City Cocoon. This remuneration is also the price listed by Active Protect Cosmetics OOD. on the website of City Cocoon shop.
  3. Active Protect Cosmetics OOD. Delivers the ordered by the Clients products within the stated deadlines and current General terms and conditions of the website of City Cocoon.
  4. The price of the delivery is specifically stated and is listed separately from the price of the product.
  5. The Client and Active Protect Cosmetics OOD. that all statements between them in relation to the execution of the contract of sale shall be made electronically through electronic means within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Bulgarian Law on Electronic Commerce.
  6. It is assumed that all electronic statements, made by the Clients of the website of City Cocoon shop, are made by the persons listed in the data provided by the Client upon registration (if the Client has such) or during purchase of products.
  7. In order to use the website of City Cocoon and enter into the contract of sale, the Client should enter a user ID and password in the cases when registration is required. The user ID and password for remote access are defined by the Client via online registration with the website owned by Active Protect Cosmetics OOD. confirms the registration of the Client with an registration confirmation email sent to the email address provided by the Client.
  8. The email address provided at the time of registration by the Client, as well as any other email address used to exchange statements between the Client and Active Protect Cosmetics OOD., is considered to be the primary contact email address under these General terms and conditions. The Client has the right to change their primary contact email address. Such change can be made through the option menu in the My Account section.
  9. Active Protect Cosmetics OOD. delivers the products to the Client in the stated timeframe upon entering the contract of sale.
  10. The possible invalidity of any provision of these terms and conditions shall not invalidate the entire contract.
  11. All disputes between the parties to this contract shall be settled by the competent court in Bulgaria or the Commission for Consumer Protection under the law of Republic of Bulgaria.

Dispute Resolution in the European Commission.